Inside Out Blog

Browning's Dura Touch Coating - Problems Experienced

8/17/2011

I bought a Browning BPS about two years ago that was coated with Dura Touch, the coating that Browning uses to place a camo pattern on their firearms. I've only shot about 50 rounds through this gun, which I use as a dedicated slug gun mainly for deer. I shot the BPS this past weekend and after cleaning the gun I noticed that the coating was peeling away at the muzzle of the barrel.

I can only attribute this to the coating not holding up against the powder solvents that are used to clean the inside of the barrel. Unfortunately, after a quick Google search, I found that many folks have had this same issue; some have sent it back to Browning but have been told that this is due to "normal wear and tear". I'm pretty disappointed with this and am currently looking into an alternative company to have this barrel dipped in the same camo pattern, in a coating that is more durable.

I'll let you know after the upcoming season who I decide to go with and just how good it holds up. I'd like to hear from others if they have experienced similar issues with Dura Touch coatings, so leave a comment below!

-Paul Nicolucci

190 Comments

vince driggers

4/21/2012 10:50:31 am

I am experiencing problems witht the dura touch finish on my 20 ga gold hunter. The finish has become tacky and not comfortable to hold. I am very disapointed with this finish.

Dan Rumberger link

5/12/2012 06:48:11 am

I have a 12 guage BPS NWTF model with the same sticky problem how do you fix it?

Paul Nicolucci link

5/31/2012 01:08:28 am

I have heard of some folks sending the guns / barrel back to Browning for repair some have had success some have not but it seems as though the problem reoccurs it's just a matter of time it seems. I wrote another post here: http://www.insideoutoutdoors.com/1/post/2011/12/alternative-to-dura-touch.html

I have yet to try this but it sounds like a worth while alternative. Once I do try it I will let everyone what my thoughts are.

Paul Beattie

5/19/2016 08:31:56 am

I have the same problem on the same gun

john hill

11/21/2019 09:58:30 am

10 gyage browning bps with sticky tacky stock; is there a fix?

Don

12/2/2014 08:36:08 am

I have the same problem with mine being sticky. How do you clean it off.

Ronnie

12/2/2014 10:07:51 am

Hey Don
i sent the forearm and buttstock back to browning and they sent me new ones which took about a week. you have to include the serial # of the gun with the parts. google browning to get the service # and give them a call.
Ronnie

4/10/2015 12:57:06 am

Hi Don, the only way to clean the outside of the fun is with warm water. Any solvent will damage the dura touch finish. So be very careful not to get any on the outside of the fun when you clean the barrel and action.

Paul Freeman

4/1/2017 04:21:45 am

Hi I have just completely stripped the Duratouch from my Browning A Bolt synthetic stock using bleach and a scouring pad great job happy days no thanks to Browning

Jamye Mann

12/2/2017 12:06:08 pm

I have two browning short trac rifles and the finish has become very sticky and peeling off

Bob Swien

12/13/2014 10:14:03 pm

I have a Browning 10 GA Auto Loader with Dura Touch Mossey Oak finish. After taking it out of the safe and touching the stock and forehand grip I noticed it felt way to sticky. I plan to contact Browning this week to learn of a correction or resolution to this problem. The rest of the gun is okay. Has anyone had success with Browing regarding this?

mark

10/29/2020 09:47:09 am

I can tell you how i fix mine first remove the stock wipe it down with lacquer thinner several times keep the rag clean and spray it with rustoleum textured black you will like it. looks like new .

Paul Freeman link

3/12/2017 01:36:59 am

Hi
I have the same problem on a A Bolt rifle but mine as turned out that bad you can't be used again browning not interested have you found a solution that will strip the duratouch of.
Many thanks Paul.

Paul

4/1/2017 11:29:20 am

Hi Paul -what did you mean in your post by "Browning not interested?" My X-Bolt has been there since Jan 9 waiting for a new stock. I spoke with them once and they are replacing as soon as they come in. It's a Browning--I just don't feel like a Browning should have to be "fixed" with clearcoat Rustoleum. I'm sure Mr. John Browning is rolling over in his grave.

DAVID CAMPBELL

5/4/2017 05:47:37 pm

BROWNING WILL NOT STAND BEHIND THIS DEFECT IN THERE STICKY STOCKS. THEY DO NOT CARE ABOUT THE PEOPLE WHO HAVE PUT THEM WHERE THEY ARE. BOUGHT MY LAST BROWNING.

Randy

8/1/2017 01:08:32 pm

I got the same response from Browning. They discontinued the gold line so they pretty much say buy a new Browning or fix the dura-touch problem yourself. Will fix myself but never buy Browning again.

Thomas

1/29/2018 06:55:54 pm

Hi David,
I had the Same issue with my Xbolt, after a few years of
Hunting, the stock was decaying became sticky also peeling as well.
I contacted Browning Co. for stock replacement, fortunately they sending me New fiber glass stock w/ó dura- touch for no charge. I beleive they recognised that original stock was defective.
Hope you they will help you.

Jim Watson

1/4/2020 06:30:42 am

Not true at all. I called Browning and they sent me a replacement stock and forearm. I received these in less than 5 days including New Years Eve and New Years Day. Browning has always had great customer service. Stop the fake news

kelly

8/2/2017 10:01:49 am

Just talked to the people at Browning about this problem. They said about 7% of all the firearms with the Dura-Touch coating have had a delayed chemical reaction and had this happen to them. If you to to their website and download a service repair form they will replace the stock for free.......only problem is it takes about 8 months to have it done. Yep 8 MONTHS!!. Absolutely nothing else can be done to fix this problem.

Paul

8/2/2017 07:34:44 pm

If it takes about 8 months then I should get mine back before the coming hunting season. That's good news!

Dick

8/17/2017 06:44:15 pm

I have recieved the same response....8 months to fix a factory defect

Dave Phillips

9/17/2017 12:33:12 pm

I sent my never used 10 guage into Browning on September 13, 2016. It is now over a year and I have no communication other than me contacting them. This is a fact. I have bought my last Browning. I almost don't even care if I ever get it back. I promise you I will get my 12 others to do the same

jim owen

12/26/2017 09:53:48 am

same problem ups just picked mine up. talked to service in utah and he told me 3-4 wks but then i talked to guy in missouri and got the 8 mo.deal

Pamela Bunnell

9/4/2017 06:03:22 pm

I have been very successful using plain old rubbing alcohol and plenty of either paper towel or cotton pads. For the hashed grooves I used an old brush like a toothbrush. Sop part of the paper towel in the alcohol and rub a small patch at a time and when the tacky goop softens wipe with a dry paper towel that you can throw away. For the grooves, dip the brush in the alcohol and scrub a few seconds, then wipe with a dry paper towel. You can see the brownish/amber tacky gunk come off on the paper towel. It took about 1 to 2 hours to do my Browning Silver Hunter 12-guage. It DOES NOT harm the Real Tree finish one bit.

Calhoun

11/30/2017 11:15:51 am

I have a Browning A Bolt with sticky stock. I tried rubbing alcohol which seemed to worsen.also tried goo gone it also didn't work

Steve Parker

2/21/2019 01:28:24 pm

After you took off the Dura-Touch using alcohol, did you then paint over the camo pattern with a clear coat? If so what clear coat product did you use and were you happy with it?

Steve

11/28/2020 05:51:28 pm

Thanks Pamela. Tried your method on my x bolt , also used a dime to scrape off dura and a knife to scrape off both dura and the primer undercoat, very happy with results

Milie Avery

12/2/2017 07:23:00 am

I have the same problem with my 12 Gauge BPS. Have never fired it. (won in a raffle) Now trying to see how to get it repaired.

joe

1/2/2018 12:42:22 pm

Took my Winchester SX2 to browning today which has the dura touch goooing up. They gladly wrought it up and said it would be about 27 weeks to completely redip and repair the finsh.I am good with them standing behind their product, just wish it didn't take so long. Oh well it will look brand knew when I get it back

Ray Nevins

6/1/2020 06:54:43 pm

My shotgun is a Remington stored in a month sticky sticky

carlos

10/4/2020 11:12:56 am

I live in ontario and I had the same problem as you. So I got a hold of the browning company in quebec and they told me to mail the shotgun to them. The replaced the whole stock for me for free! They gave me very good service and it didnt cost me a dime. The new stock is obviously not durotouch anymore but the shotgun looks brand new now and Im happy with that.

Aaron

11/18/2020 09:40:31 pm

Hey Carlos, I'm in Sask and just wondering approximately how long did the whole process take for you to get your gun back? Shipping, repairs, return of the gun etc. I have an A-bolt rifle that is sticky, not sure if I should just stick it out or if it would be worth it to inquire Browning about it?

terry frasso link

4/1/2023 03:37:31 am

iwas also told browning would replace my sticky fore end/ stock for free. that is after i paid the shipping charges. so not exactly free!

Dave Phillips

8/25/2013 10:19:04 am

I purchased a new 10 ga auto 12 years ago. Ordered from Factory. I have never shot it. I got it out this summer planning on a goose hunt this fall. It is not a little sticky. It is real bad. I emailed customer service and they said to send it in. Would not comment any more than that. I am going to try to get them to be more specific before I spend the money to send it. I should not have to spend a penny to have this repaired.

Chad

8/25/2014 10:44:32 am

Same problem here with 10 ga bps ! So sticky can't get it off your hands when u touch it!!!

David Phillips

4/12/2017 02:59:57 pm

Update. My browning mag 10 has been at their shop for 7 months. It has not been assigned a gunsmith. /=÷*;=

Dave Phillips

9/17/2017 12:38:50 pm

Update. It has been over a year. Interesting enough, 2 weeks after I posted here 5 months ago, they assigned it to a gunsmith because I complained it has never even been assigned to a gunsmith. Not only will I never buy another browning, I will surely get 12 others to do the same.

Robert Ahlum

10/22/2013 10:31:09 pm

Is there a fix for the sticky finish. I've had my bps camo finish for eight years and just got it out of gun safe for upcoming turkey season and its sticky everywhere the finish has been applied. Very disappointed but more interested in finding a fix

Randy Weikert

7/2/2014 07:27:55 am

I purchase an A-Bolt Mountain Titanium with the Mossy Oak Dura-Touch finish in 2007. I used it for a number of years and then it sat in my gun safe for a couple of years. When I removed it from the safe late last year the stock was so sticky you wouldn't want to hold it. Almost like the stickum football players use. Going to contact Browning tomorrow to see it there is anything they will do for it. I'll you everyone know if anything positive occurs.

Brown Ning

8/12/2014 01:12:13 pm

got the same problem with a gun of mine. Any word from browning yet?

Jason

4/11/2015 11:22:57 am

Have same gun same year. Did same exact thing. Did you have any luck with Browning?

greg crandall link

4/17/2015 11:19:03 am

Yes.

John link

7/8/2014 06:57:30 am

send it back to browning. Any Luck?

Ronnie link

8/17/2014 02:57:10 pm

i have a browning gold that i brought in 2004 and now in 2014
i am having the same sticky problem with the stock on my shotgun.i called browning and was told to send the gun to their service center so they can try and find a cause.my gun has never been shot or out of my gun safe.it's a gold 3 1/2 with the dura coating camo

Doy Sneckenberger

10/27/2020 11:41:32 am

I am having the same problem with a camo stock on a Browning Gold NWTF Semi Auto 12 GA 3.5 inch and a Browning Maxus NWTF 12GA 3.5 inch. The Coatings on the metal parts are perfect but the stocks and forearms (that are plastic) and colored are very sticky like grabbing a Fly Trap. I even sent the Maxus back one time to have it refinished and it is sticky again. Never wiped them with any strong solvents or oils. May try to send them back again. The one still has the band on it from the factory and never shot after the repair...Had the same issue on a Browning .22 camo buckmark Pistol Metal parts are fine but color got soft and came off the grips. Browning sent me a new set of grips.

Ronnie

10/1/2014 04:31:07 am

i just received my new forearm and buttstock from browning,it took about a week to send and receive.i can tell by the feel of the forearm stock that in the future i will have the same problem.here is the number to the browning service center 800-322-4626. they will ask you to remove the stocks and send them to them along with the serial # of the firearm..

Rob link

3/15/2018 02:30:08 pm

Ronnie,
Thanks for the info I called Browning and they said send them the complete gun ( Long Trac .300 Win Mag BAR ) They are going to send me a pre-paid ups slip e-mail free of charge to refinish the fore arm & butt stock, that has turned to a sticky mess. The gun is a Mossy Oak camo brown. They said if they can't match what the barrel & lower metal parts they would do the hole gun over in a newer camo. The only problem is it will take about 8 months to do:(
I have a guy that does hydro dipping and will check the cost but free from Browning beets about 100 bucks to clean and re-dip that I might have to do the hole gun over to match because the gun is 9 years old. So I will check with him but more than likely it will go to Browning.
Thanks,
Rob

David Lynn Hays

2/21/2015 12:21:11 pm

I have a Browning Gold 12 gauge that is lousy with sticky, tacky camouflage. Very disappointed in Browning in putting out a product of such inferior quality and not correcting the problem.

greg crandall link

2/25/2015 05:44:21 pm

Comment about the dura touch sticky stock problem that Browning is having. I contacted Browning around September 2014. Told me theywere on back order. Told me I didn't have to send my old stock in. Called them again in December 2014 was told they wouldn't be in til end of January 2015. It soon will be the 1st of March and still no stock and forend as of yet. I believe Browning doesn't want to take care of there defective products. It feels like they are trying to pull my leg.

Ronnie

3/3/2015 07:02:14 am

i think once word got out they got flooded with request for replacement parts.i guess i just happen to be one of the first
to request my replacement parts.like i said it took about a week for me to send and recieve.good luck i hope things work out for you.
Ronnie

Walter Hogancamp

4/18/2015 12:29:50 pm

Have you received your replacement stock,and forend from Browning? I also have contacted Browning for the same reason. They informed me that it could take months to receive my stock,and forend. Hope things have worked out for you. Walter

Greg Crandall link

4/18/2015 10:06:30 pm

Yes. It also took months. But be persistent. They will come through if your nice about it.

Jason

4/18/2015 10:07:31 pm

Browning service said they needed the gun complete sent to them. A bolt mountain Ti 270 WSM with sticky stock from one end to other. Of course have to remove scope,rings,and bases. I looked on the replacement parts and cost for this stock $750. Should double as a bat for that price. Mailing it off Monday. Sure hope they stand behind their product. Had experience with S&W, Ruger, Bell and Carlson,Leupold in past. All solid companies. Fingers crossed on this one.

Mathew

3/10/2015 06:51:07 am

Have the same problem with my Browning BPS with NWTF camo. The stock and forearm is real sticky and coating is coming off of forearm. Browning needs to do a full recall on these guns and fix this problem.

Mike

5/9/2015 12:01:32 am

Same problem here! Terrible. My SX2 is sticky and the dura touch is peeling off.

shawn

10/12/2015 05:34:04 pm

I have the same problem did they take care of it for u

Jason

10/12/2015 06:49:26 pm

Yes. They sent it back better than new! Was slow but they stood behind their product!

Jason

5/9/2015 10:27:27 pm

Spoke with Browning Arms service department. Basically go to website and down load form. Fill out form and send gun in for inspection. They can't tell you anything without gun in hand. Guess a waiting game from here. Will keep everyone posted on outcome.

John

1/10/2017 07:20:45 am

Do NOT send it back to browning. They have had my 10ga since April 1st. Today is Jan 10th. I've called numerous times and the employees there are extremely overwhelmed and can basically tell you absolutely nothing.

Dan

5/12/2015 10:28:06 am

Bought my BPS 12 Ga in 01'-02'....whole damn thing feels like its covered in glue. Barrel, receiver, butt stock and forend. Spoke to a local Smith and he swears only the stocks were coated in Dura-touch. I call BS, the whole thing is covered in a sticky melted rubberized coating. All I want to know is how to strip it off!! I want to Cerakote it. Thanks!

Mike Leach

10/6/2015 02:31:32 pm

Had the Sticky problem with my A-Bolt Stock!! Rifle is 8 years old. Called Browning at 800-322-4626. THEY WERE AWESOME!! They gave me the choice of simply sending me a new stock (no questions asked, except the serial number) or send the rifle in for a replacement AND bedding. They even upgraded stock to the medallion series type. I own many Browning's and have never had to call them. My experience with them was great..........Thanks Browning.

Jason

10/6/2015 05:45:41 pm

4 months later my 270 wsm ti mountain returned with beautiful stock. Either repaired or replaced. I was sweating it because wanted gun for CA HUNT next month. Very little communication though I called couple of times. All browning said was it was in good hands. Replaced scope and rings and it shot excellent as before. Thank you browning!!! Add them to list of ruger, Leupold, smith and Wesson, and traditions whom I know take care of their customers.

Donald Herbert

10/13/2015 02:31:09 pm

After reading all of the post here I am convinced that Browning will stand behind their product. Though some have not had the success we would all like, please keep in mind that many gun owners try to get manufactures to pay for damage they cause themselves to their own guns. With that said, I will continue to believe in Browning standing behind their products when warranted. I will re-post once I have my results back on how they handled my sticky situation.

Brian Barton link

11/12/2015 07:52:55 am

I have Win model 70 325 wsm with same stock i use for bear hunting here in PA. was fine last year got out of gun safe a few weeks ago to make sure still sighted in and stock was very sticky took to gun shop where i purchased it they called Browning and new stock arrived in 5 days in black no more camo they may have discontinued the camo. The replacement stocks are in short supply they said. I was lucky they had a couple at time of call or i would have had to wait awhile.

Eric

11/23/2015 12:51:53 pm

I have a Browning Maxus 12 gauge in mossy oak duck blind. I had the same problem with the stock getting very sticky. I called browning customer service at 800-322-4626. No questions asked they sent me a new stock. I didn't have to send in the old one. It arrived 5 days later. Great customer support. But I do wish I knew how to prevent it from happening again.

Edward Heaton

12/1/2015 11:46:30 am

Have a Browning Gold Auto 3" with Shadow Grass DuraTouch camo.

Hasn't been shot in about 9 years and the stock is insanely sticky. I called Browning and they are out of the camo DuraTouch...offered me black or walnut. I opted for black. No need to send the old one back in...should be here in a week.

She's going to be ugly...but at least I can hold it again.

Tony Bolt

12/21/2015 01:40:55 pm

I just called BSS and no questions asked they are mailing me a new one. Problem is mine was Mossy Oak breakup and its discontinued. Black is all they have. I'm glad I didn't have to mail the gun in

James

1/4/2016 04:26:13 pm

Same problem with DuraTouch. Browning is sending me replacement stock with no questions. Good customer service is a refreshing change. Thank you Browning!

Mossy Oak has a kit for shotguns and rifles for camo covering that will work to match the MO breakup pattern on the receiver and barrel.

Nick

1/19/2016 06:24:33 am

I had the same problem sticky tacky stock on my A-bolt Varmint Stalker in 22-250. Had the gun for 12 years or so. The Dura-Touch just became very sticky and tacky all of a sudden. I scrubbed it with warm water and wiped it down over and over again but it was still sticky. Finally I think I got most of it off with a dress shirt soaked in warm water, but I believe the rubber degrades and I basically removed the outer layer as you can see lines scratch marks all over the stock now. I just sent it in after reading this thread. I wish I would have called Browning to start with. Hope they replace it. I had just put a new scope on the gun and sighted it in only to find that Browning might actually replace the stock. Keeping fingers crossed.

Nick

5/17/2016 07:50:24 am

Well, they gave me the choice of another dura-touch stock or just a black synthetic stock. I said no way did I want dura-touch again, just put the black synthetic stock on it. After 3-months I got it back with the cheapest, lightest, crappy synthetic stock you have ever seen. I sent it right back, my gun was so barrel heavy it was ridiculous. They said they'd make it right, so I still am not sure what kind of stock will end up on the gun. Seriously I think my kids have some toy guns with nicer stocks, have no Idea where they came up with such a stock as I've never seen an A-bolt or any browing rifle with such a crappy stock. Keeping fingers crossed.

Doyle Sheppard

2/7/2016 05:44:20 pm

I have a 25 wssm and the stock is so sticky I can't use it. I am a Browning person and am very dissapointed. I hope they make this right where we don't have to change brands.

Daryl Cline

3/29/2016 07:38:53 am

After 2 yrs of frustration of trying to remedy the 'sticky stock' (Browning Gold Camo 20 ga), I used Goo-Gone to strip the gummy finish and applied a spray spar varnish. It sealed the finish; looks ok-not great; but the gun which is a good shooter is usable again.

Hernan Welsh

11/8/2019 08:00:50 am

I own a X Bolt carbon fiber Dura touch stock... it began to be sticky and used Goo Gone, two aplications and then baby powder with a towel and work preatty good....

william stair

3/30/2016 07:29:54 am

22-250 syn stock melted 1 year after purchase. I was told by service dept. that it was my fault I had soaked in too much oil, HUH. hope they have tried to change policy. This site is hopeful.

Tim G link

3/30/2016 06:46:18 pm

Had same problem with my browning silver 12ga. 1 package of 4x4 gauze, 1 bottle of alcohol and several beers later I was able to scrub off the sticky mess. Be careful around the edges or the camo will come off, leaving behind the white composite. I'll call about replacement stocks but I can at least take it turkey hunting this season

Planetcat

4/16/2016 10:04:08 pm

I have a fix! I had a very sticky fore stock on my Duratouch Camo Winchester SX2 shotgun. Sprayed it with Rust-Oleum matte clear clear coat spray. Looks and feels great and smooth. Matches buttstock perfectly. No alteration or deterioration of the original MOBU pattern. $4 and it's back to new. Just did it, si I can't comment on long term result. The clear coat spray is high quality, no cracking, yellowing, etc.

MILES MAUGER

5/10/2016 03:43:31 pm

I did the same thing with mine...problem solved and probably made the finish alot more durable

@Suri

11/25/2016 08:30:11 pm

Hi Planecat,thanks for your advice i have fix my Browning Cynergy
for 7$."You saved me a lot of trouble."I live in Suriname(South America)Rust-Oleum clear coat is the best solution.Many Many Thanks.

Mark Lindwall

12/28/2016 12:45:33 pm

Leland

9/4/2017 02:42:57 pm

How long did your fix last, I've got a traditions vortrex black poeder that is doing the same thing

Daryl Cline

5/17/2016 10:51:44 am

Thanks for responding. I think the Rust-Oleum clear coat is the best solution. It provides good finish and preserves the camo- pattern.

robert wise

7/23/2016 05:00:18 am

did any of you stop to think that instead of endlessly saying the same thing and whining about the same exact thing (want some cheese with that whine?) to just wait and watch this topic wait until somebody posts the solution? guess snot, anyway after wading through buckets of boohoos here, i find no solution and I wasted my time here.

Planetcat

7/23/2016 10:55:47 am

Did you not see my solution three posts up? It starts with "I have a fix!". There are other recommendations in this thread as well.

bob steffen

8/28/2016 10:15:57 am

have same problem with stock on my cynergy .called browning they told me to ship gun back but to wait till after hunting as wait time is 4 to 5months.i will call back to see if they will send me new stock and forearm.

Jonathan

8/31/2016 08:34:54 am

I also have the same problem with gold hunter 3 1/2..sent it back to them in feb.still waiting to get it back..but they are redipping the whole gun so it all matchs....supposedly reason for being so long of a wait was finding a good company to redip them

milen cokrlic

9/5/2016 06:15:46 am

pulled my maxus out of gun cabinet and unbelievable sticky called browning they said they would take care of it i asked what the cost they said they would take care of it sent it in 8/27/16 writing this 9/5/16 still hasn't started work on it yet, postage was $55 with insurance, ill never see that, with all the comments i assume a failure in the product. good luck to all browning owners,browning should have notified everyone with this product, not very productive for browning, and one more thing why change choke tubes on the 725. who wants to pay for all new chokes.better get new management

Robert

9/30/2016 06:34:07 pm

Same problem with gold was told by browning they would replace mossy oak stock and forearm with black ones wouldnt that make a beautiful gun ha!

Tony Selvey

11/14/2016 05:41:43 pm

I pulled my rifle out to hunt with this Mo deer season and the sythetic stock so sticky when you placed your cheeck on stock it stuck. I need help with the next step.

Cline

11/15/2016 05:28:23 am

The Rustoleum clear matt_ finish is the fastest remedy to make the gun usable (& preserve the remaining pattern)

Jace

11/17/2016 08:38:58 pm

Does this void the warranty though? And assuming you just did this, will it eventually hurt the integrity of the gun? Thank you in advance

Planetcat

11/25/2016 10:10:21 pm

The clear coat solution shouldnt void the warranty. It just coats the stickyness and looks exactly the same after spraying. Its really a full proof solution.

Jessica

12/27/2016 08:54:05 am

Glad to see I'm not the only one with this sticky problem! Mine only comes out of the safe for deer season in AL. I noticed it was sticky last year but not bad. This year it's ridiculous!! I have the Browning 270 bar MOBU pattern and it's just the forearm and stock. I know it's discontinued so they can't replace that exact one (as said in previous comment). I see the fix for it with the Rustoleum clear matt_ finish. Do you just spray it over the sticky or clean the sticky off somehow then spray?! I haven't called Browning yet when I get outta the woods I plan to just to see what they say. Not really wanting to send it back though. I'm extremely picky about my gun! I've laid too many deer down with it and I hardly let my husband touch it! Thanks yall!

Planetcat

12/28/2016 07:11:32 pm

You can spray right over the sticky. I did two coats. Second coat 24 hours after the first coat.

Paul

12/27/2016 10:47:40 am

I have a new X-bolt .308 with matte black one-piece stock. Bought last year and still in box. Took it out to mount scope and go to range today and it was a sticky mess. I called the 800 number listed earlier in the thread and just got off phone with them. They said send it in and they would replace the stock. I asked if this would happen again and the rep said "no, we changed the formula a couple of years ago." My concern after reading the thread is it will be replaced with a cheap synthetic as mentioned earlier. I'm going to call my local gunsmith first before sending back but will report back what happens.

Planetcat

12/28/2016 07:13:48 pm

I dont think they cheapened the stocks. They just changed the duratouch formula. I bought a new BAR with duratouch camo about six months ago and it is every bit as good as the original without tge sticky problem.

Mark

12/28/2016 12:36:11 pm

Same deal with my BPS Mossy Oak Shadowgrass Blade. I talked to Browning this morning and they were helpful and asked me to send it in. However they did caution that depending upon the camo pattern, they may or may not be able to replace with the exact same pattern. I don't want a mismatched stock and receiver. So I may try the clever Rustoleum approach. Thanks for that!

THOMAS

1/6/2017 05:36:52 am

I have de same problem with my bolt action stock but i am in de exterior of US did some one repair de problem himselv withot send de stock . sanks

Planetcat

1/17/2017 11:51:17 am

Been duck hunting with my SX2 with the Rust-Oleum matte clear clear coat spray on the sticky duratouch stock. It's still nice and smooth, not sticky, after a few very rainy duck hunts. Very durable solution so far. Even if I have to respray it once a year, it's worth the $5 for the spray.

Kevin

2/11/2017 10:56:05 am

Mailed my stock and forearm to Browning off a 12 ga GHunter WTF. Parts department told me to send the rest of the gun to them and they would re-dip it so it all matches. Stated that they didn't have replacement stock for my 15yr old gun... Will see what happens...

Mark

8/31/2017 01:52:22 pm

I sent my BPS Mossy Oak Shadowgrass Blade into Browning in early January. Their service site now shows that it is currently being re-camoflaged. Next step is "Check over and test". I'm anxious to get it back and see how it looks. I've been worried that I'll get a mismatched receiver and stock, but hopefully not. I may spray it with clear matte Rustoleum just as a preventative measure to make sure the stickiness doesn't happen again.

Kevin P

3/29/2017 07:58:35 pm

I have a Cynergy that has the same sticky stock problem. Browning customer service told me to send the whole gun back - at my expense- and they would refinish. They explained that they only have 2 vendors for dipping these guns and are so backed up that it would be 4-5 months. I'll try the Rustoleum and report back. The guy in customer service said to do whatever I wanted to it to get through Turkey season and they'd fix it no matter what. We'll see.

Michael Caturegli

3/30/2017 07:52:44 pm

You will not be disappointed with the Rustoleum fix.:-)

Kevin P

4/1/2017 08:10:34 am

I'll have to admit that I was a little leary of spraying my stock with Rustoleum, but it turned out great. Thanks for the tip.

Kevin P

9/3/2017 07:54:45 pm

I had hoped that the Rustoleum would be a longer term solution than it turned out to be. It worked great for a little while, but after one clay shooting trip in the Louisana heat, it was even more sticky than before I applied it. Tried several more coats but it would turn sticky again shortly after taking the gun outside. Found some cloth camo gun tape at Bass Pro and wrapped the stock/forend. Looks a little odd but functional now.

Aaron

4/5/2017 12:11:19 pm

just talked to browning. They informed me that the wait time is now up to 8months. may have to try rustoleum.

j. don link

4/20/2017 07:12:45 pm

i have the same problem/stickyas every one else12 ga bps.. i have a new winchester sx3 am i looking at the same problem coming to this gun also. my question is a lot of you are saying when i took it out of the safe/ sticky/ ...... is this a problem with safe dryers and dura touch.

Planetcat

4/20/2017 07:43:47 pm

My buddy has a 1 year old sx3 and after a long, wet season of duck hunting, it is still good as new. I have a BAR shortrac with a duratouch camo stock (1.5 years old), and there is no problem with that one either. I believe Browning fixed the duratouch issues over the last couple of years. Both long guns are stored in different climate control gun safes, too.

Chris H.

5/5/2017 09:59:13 am

I purchased my son a Winchester Super X2 NWTF edition in 2007. He turned 12 today, and I got it out of the gun safe to put it in the box and wrap it for him. The stocks are a sticky mess! I called Winchester, and they told me tough luck. They said they did not warranty their guns, and I could just go get the stocks dipped on my on. I will NEVER purchase a Winchester/Browning firearm again! I have always had Remington 870's but wanted my son to have a nice shotgun for his first. BIG mistake!!!

Planetcat

5/6/2017 11:19:05 am

You have a right to be ticked off. Browning and Winchester's lack of support on this issue is bad. However, I have the NWTF MOBU stock set on my SX2. It was very sticky when I got it, but a couple of coats of Rust-Oleum matte clear clear coat spray made it like new. Survived a season of very wet, rainy waterfowl hunts and is still great. You'll forget it was ever sticky.

James Tutor link

11/7/2017 06:04:50 pm

Hey...same problem here but I am bringing a lawsuit against Winchester. I have a firm that will take it and get my gun fixed. Join me amd we'll get our guns back in good working order. Email me at tutorhelp07(at)gmail (dot)com.

Goose

5/19/2017 08:45:08 am

I sent my Xbolt .308 to Browning in July 2016 for problems with the sticky duracoat on the composite stock. It's now almost June 2017 and they still have it. They keep telling me they are still waiting on manufacturing for new stocks, and mine is one of many waiting in line. They offered me a wooden stock or a used composite stock and I said no, I paid for a new composite stock and that's what I want. I will never buy another browning product.

Paul R

5/20/2017 04:45:53 am

I guess I'll get mine back about 5 months after you get yours. I sent back in Dec 2016.

Butch

6/3/2017 06:30:18 am

I experienced the same flustration get problems with my Browning BPS with Duratouch finish. Browning said similar replacement stock and forearm grip were not available. I saw postings where folks had used Rusteoleum Matt finish clear coat to put a protective coating on stock and forearm. Had a gunsmith disassemble the gun clean the parts to be sprayed and clear coat. Thus far coatings are holding. No sticky parts. I also decided to not store the BPS in the same safe with guns cleaned with solvent and oiled. Thus far ok.

Ben

6/8/2017 04:59:41 pm

I took some advice from several people above to help fix the VERY sticky A-bolt Mountain Titanium .325 WSM I bought roughly 10 years ago. Love the gun as it's a tack driver with great ballistics so I was reticent to do a 'homemade' remedy but it worked out well I think. Several applications of oven cleaner helped remove the sticky Duratouch finish with some scrubbing and water. Once dry I applied several light coats of Rustoleum matte finish clear coat with a light sand between coats. Great results so far. Heading to AK for a hunt in a few months 😰. Hope it holds up!

Ben

6/8/2017 05:10:57 pm

Of course to do the work I suggested above I separated the stock from the barrel. I also used masking tape over the glass embedding and internal stock vitals. While the trigger group was exposed I installed a 2.0lb Timney trigger spring that I learned how to do on YouTube while searching this topic of browning's duracoat problems. I always get pulled on a wild tangent using YouTube 😜

GUN DEALER

7/9/2017 10:07:47 pm

I sent a Gold 10ga in the original Shadowgrass pattern back to Browning in December. Since the original Shadowgrass is no longer available they offered to redip in either Duckblind or the new Blades. I chose Duckblind. Sure enough they dipped it in Blades and returned it to me in February. I called and talked with a rep and he told me to reship it in and I'd have it back in 30 days. As of the middle of June it still hasn't been sent to the hydrographic dipper . I talked with the service manager at Browning and he told me they had hundreds of weapons waiting to be redipped. He also told me that Browning was no longer servicing any Browning Gold or Winchester Super X shotguns in 12 or 20 ga. As a dealer I told him I would no longer recommend a Browning shotgun to customers and would try to sway them to Beretta or Benelli.

GUN DEALER

8/18/2017 07:58:43 am

Here is an update for those waiting on their firearms from Browning.

They've been through at least 3 different Hydro-graphic dipping contractors . The last was Gander Mountain. Gander has been bought out by Camping World and has closed their gunsmithing services for at least 3 months. They've stopped accepting firearms from Browning. Unless Browning has found a new refinish company, your guns are now delayed an additional 3 months. Hope this helps

Gary

8/7/2017 03:44:58 pm

Sent my sticky Gold Deer Hunter to Browning on December 15, 2016 and got it back August 4, 2017. When I took it out of the box, I immediately noticed that it had a new camo finish but it wasn't the sure grip Dura Touch that we all loved initially. It just appeared to be a camo paint job. Called Browning and asked why I wasn't told up front that I wouldn't be receiving the Dura Touch that I had previously and they said they haven't used that process in 4 years. When I asked why they are still advertising Dura Touch camo on several guns on their website, they said that is what they are now calling the new non gripping finish and that it was more durable even though it is much less touchable. One rep I spoke with said there was a .6% failure rate of guns with the old Dura Touch coating. Another told me there was a 100% failure rate. If you knew of an expected 100% failure rate of any product wouldn't you feel responsible to truthfully notify your customers? Too many conflicting answers, missing and misinformation for me. Too bad the powers that be don't realize that losing customer trust is a much bigger mistake than Dura Touch. Bye Bye Browning! Class action anyone?

Paul R

8/8/2017 06:33:01 am

Well I got my X-Bolt .308 back from Browning Monday, Aug. 7. The slip says it was received Jan. 9 and shipped back 7/28. We missed all three UPS delivery attempts so I had to wait over weekend and go pickup at UPS. My son was home for two of the attempts, but he's 20 and the person who accepts and signs must be 21. Anyway, when I first talked to Browning I was told I'd be getting a new Dura-Touch stock, but it's just a plain composite stock. It appears to have come back with a small scratch on the trigger guard. (Was new in box and never been shot.) At this point after 7 months I'm just glad to have it back.

Steve O' My

8/21/2017 07:15:22 pm

My thoughts exactly on wheres the class action lawsuit?? Guess the right lawyer hasn't seen these. Is there a consumer group we could contact/forward info too??

Tutorhelp07

8/29/2017 10:04:46 am

Shoot me an email. tutorhelp07 (at) gmail (dot) com. I am working with a lawyer to bring a class action if you want in. He is still taking clients and I'll put you in touch.

Tutorhelp07

8/29/2017 10:17:59 am

Yes! Email me tutorhelp07(at)gmail(dot)com

Dave Phillips

9/17/2017 12:54:46 pm

Browning received my 10 guage on September 13, 2016. It is now September 17, 2017. If and when I get it back, if it is not exactly what I bought, I will join.

Chris Shumaker

8/17/2017 04:58:44 pm

I sent My BPS 12 Gauge back to browning and they told me they would remove the old and reapply the dura coat, from what I been seeing on these threads it don't seem to last long. Anyway they received the firearm on July 4 and I called to make sure they had it and how long it would be. I was told 6 to 8 months!!! Crazy..........

Gary

8/18/2017 01:25:48 pm

If you are like me, Chris, you are going to be disappointed when you do finally receive your firearm back. The "NEW" Dura Touch finish, although it is a nice paint job, is nothing like the "OLD" Dura Touch finish. I think Browning is misleading those of us that are seeking a remedy to our sticky stocks by leading us to believe the repair will be like the original finish and calling the new finish by the same name as the finish we bought our guns with. We should be told up front that they are not the same and the new finish lacks the sure grip feature that the original had.

Steve O' My

8/21/2017 07:13:16 pm

Why O' why has this not become a class action lawsuit against Browning to get them to repair and replace these tacky sticky fore and stocks?? I have 2 Gold 12's, one walnut and 1 with sticky/tacky Duratouch

Tutorhelp07

8/29/2017 10:05:53 am

Shoot me an email. tutorhelp07 (at) gmail (dot) com. I am bringing a class action with some others. Come join us.

Gary

9/5/2017 07:40:40 pm

I have been receiving emails of different responses to The Dura Touch issue that are not appearing here since I made a couple of posts in the past few weeks so I thought I would add an observation that I recently made that may shed some light. I was digging around my basement recently and found an old portable hand size Magnavox TV / Radio. I probably bought it about 20 years ago and haven't touched it till now. I picked it up and remembered it had a rubberized coating and lo and behold it was sticky. Immediately I realized the same thing has happened to a pair of Bushnell binoculars that I have had for some time as well. This suggests to me that the process of adding a rubberized touch to other surfaces has been going on and failing for some time. This may be of interest to the folks bringing the lawsuit as it may bring into play many more products and a much larger group of sticky fingered unhappy plaintiffs. Good Luck !

Justin Bradshaw

10/12/2017 06:53:12 pm

BPS Invector plus NWTF 10 gauge sticky stock and forearm

Steve

2/26/2019 06:02:06 am

I will join the class action too. I have the x bolt stainless stalker with very sticky stock

Planetcat

9/7/2017 07:15:33 pm

Not that this is any comfort, but after i sprayed my sticky sx2 stock and forearm with the rustoleum clear matte, i baked them in the oven at i think around 225* for about a half hour. Its been awhile, but i think that was it. It is still not sticky a year later after a very rain soaked duck season last year. I hate sending guns back to the factory, if i can avoid it. Almost all gun makers are unpredictable on repair times, and many are ridiculous, like Browning on this issue.

Matt

9/18/2017 08:04:42 am

Called browning last week and the said it would be at least 8 months wait time if i sent in the gun. i am just going to have it re-dipped on my own. never buying another browning product.
12 ga. 3.5" Silver Hunter DU Edition

jon

9/20/2017 07:53:16 pm

.308 X-bolt I bought and never used. Stayed I original box until last week when I decided I would mount a scope on it and use it this hunting season. Sticky synthetic stock "real sticky" beyond where I can use my rifle.

Kevin P

9/20/2017 08:14:33 pm

From what I gathered from Browning, if the gun was purchased less than 12 months ago, they will send you a shipping label and repair/replace relatively quickly under warranty. If not, it's an 8 month wait and you pay to ship it back. I tried Rustoleum which seemed to work great until I took mine out on a hot day and it got even more sticky in less than 30 minutes. I tried several coats of it with no better luck. I wrapped mine in a cloth camo tape to get me through hunting season and will probably get it re-coated locally due to all of the negative feedback from folks that got there's back from Browning. Good luck.

Tutorhelp

9/27/2017 10:18:45 am

Shoot me an email at tutorhelp07 (at) gmail (dot) com. We are doing something about this it is ridiculous.

Tbird

9/29/2017 09:46:27 am

I sent my Citori, with the sticky Dura Touch issues, back on 9/21/17. They show it received as of 9/26/17, with an estimated completion date of 3/1/18. I contacted the service department before they updated the service tracking, and they said that it would probably be 8+ months before it's done. We will see which one is right!

Paul Ramey

11/2/2017 06:13:01 am

Hi-has anyone who received a replacement x-bolt stock from Browning had problems inserting the magazine? After getting my previously sticky .308 back 8 months later with a new synthetic stock, the magazine is indescribably difficulty to insert. Extremely disappointing to say the least!

Jim Durham link

11/3/2017 03:05:32 pm

I have a browning Invector 12 ga. Stock and forearm so sticky almost unusable! Called browning and was sent new stock and forearm also became sticky. I rubbed stock and forearm with gold bond powder and gun is usable (how it will last?)

David

11/20/2017 10:49:28 am

I sent my Browning BPS 12 Ga. back to Browning on February 6, 2017. It has not been assigned to a gunsmith as of yet.
9 1/2 months!!!!!

Calhoun

11/30/2017 11:36:58 am

Just called Browning about my 270 x bolt.they will replace free and pay shipping

Tbird

12/19/2017 09:25:17 am

What was the estimated completion date? I'm just curious how far off they are.

Tony G

12/12/2017 08:56:18 pm

I sent my sticky and cracked Duratouch stock to Browning as per their request. It is from a 300 wsm Mountain Ti. They did not want the complete gun, only the stock. I was informed it will take 8 months for it to be returned. Difficult to imagine that something like this issue would take so long for Browning to service.

Gary

12/13/2017 11:40:41 am

Well, just cleaned my Browning Gold Deer Hunter and put it back in the gun safe after hunting with it for the first season after getting it back from Browning . As I said in earlier posts, the refinished gun was not the same as the finish that I purchased the gun with and the disappointment that I felt when I first got it back became greater when I actually used it afield. As I suspected, the new finish was extremely slippery and I never felt as comfortable handling it as I did with the original Dura Touch finish. I ended up buying a pair of gloves that had silicone palms so that I could carry it more confidently. Had a chance to shoot at a deer and for the first time since I bought the gun about ten years ago, I couldn't believe it but it JAMMED. From my experiences and from what I read from others, I'm convinced Browning is doing as little as possible to try and keep us customers satisfied with different solutions for different people. I am NOT satisfied.

On a final note, I just purchased a muzzleloader from CVA and lo and behold it has a Rubberized camo finish just like Dura Touch used to be (actually saw several other guns by other manufacturers offering similar finishes). It is a pleasure to handle and, in a discussion with their customer service about load recommendations, I told them about my Browning experience. They responded that if anything like that EVER happens with my CVA, they will ship me replacement stocks free and it won't take most of a year either. Hope you are listening Browning. That's how a real gun manufacturer values it's customers.

George

1/2/2018 03:29:08 pm

Just to let anyone who is tired of waiting for Browning know of a fix. I removed the forend and stock off my Maxus and stripped the stickiness off with 0000 steel wool and acetone. The acetone didn’t affect the camo finish of the stock. I followed that up with 3 coats of matte clear coat... I am happy with the results.

Gary

1/29/2018 07:00:45 pm

Well folks, I am happy to report I found a great solution to my Bad Browning experience and it has nothing to do with Browning. After going from super sticky to Browning's super slippery solution, I found a company on the West Coast that applied a clear grippy coating to my gun that is just like the original Dura Touch. It feels fantastic to handle again, looks great, took about 3 weeks and only cost $50 plus shipping. That's right Browning, $ 50 and probably would be much less if done in quantity by some entity like YOU ! You might want to re-examine your business model and find an alternative to lying to customers like me and trading our trust for $ 50. Rest assured there will never be another Browning or Winchester in my gun safe. For anyone interested in doing what I did, reply with contact info and I'll hook you up.

Dale

2/18/2018 01:00:59 pm

West coast co. contact please! Thx!

David Tooze

2/3/2018 11:41:17 am

West coast Co. W dura coat replacement, please.
Thx
Dave

Gary

2/18/2018 02:31:04 pm

Sorry I didn't post this earlier but been busy ice fishing as a retiree! The link is;

http://www.northwesthydroprint.com

I cannot tell you how pleased I am with the firearm after their Hydro Grip process. Keep in mind that I had my firearm done by Browning and the camo job they did was good but lacked the grip of the original Dura Touch. It was so bad I didn't feel comfortable handling the gun in cold wet weather. If you need your gun stripped and repainted, they can do that as well and you won't believe the choices of camo patterns and others available. This process will obviously cost more if that is what you are looking for. The gentleman I dealt with was Scott and you'll enjoy talking to him. Check out the site and if you choose to try it out, I'd like to know how you like the results so please post them.

Good Luck !

Carl

4/19/2018 03:16:47 pm

I just tried the link:
http://www.northwesthydroprint.com

They are closing shop. I was ready to send mine in since I don't think I will get any satisfaction from Winchester on my sticky forearm and stock.
Now, I may have to try one of the home solutions to try and get rid of the sticky mess.

relieved mike

2/27/2018 01:43:28 pm

relieved to report as of 2/27/2018 browning is happy to take MY gun back and re-treat whatever whatever....

I was so worried as I scrolled through these comments but maybe enough people have been bitching that they have a new policy on this issue

the squeaky wheels get the grease

so dont be scared to call and ask!

Gary

4/19/2018 06:43:10 pm

Sorry it didn't work out for you Carl. I was so pleased with their work. Checked out the site and they did note that they are hoping to find someone to take over the business. Also, I searched for "Hydroprint" on the net and the first site I visited had a picture of a camo job on a firearm among other items. It's important to keep in mind the feature I was seeking was the "Hydrogrip" so look for that as well. Good luck !

Carl

4/20/2018 07:24:43 am

4/20/18
I called the Arnold location and talked their parts department.
I told the gentleman what I had and told me that the black composite was on back order, but would send them out after confirming my address. He could not give me any time frame on when they will ship out. I'm hoping it works out.

JakeB

4/20/2018 06:16:39 pm

I have a browning gold 10 in mossy oak brown...bought new for over 1500 bucks....same problem with the stock as all the others listed above...I realized this 2-3 years ago, called customer service...they no longer made the camo pattern my gun was, said only option to send me non matching stock and forearm....I was very reluctant as I would have a frankenbrowning non matching....FYI gun rarely used, 4 boxes of shells in a decade at most....worst gun fiasco I have ever had. Was huge browning guy all my life....last one I will ever buy...btw...I agreed to the non matching parts 3 years ago, they took my address, said 3 months....3 years later, nothing! Horrible service from horrible company. I own several other brownings in regular wood high end Citori, lever action bar 22....wood guns fine. Camo dipped are junk and browning doesn't stand behind them. Very disappointed....

I will say if they would take the gun and re dip it I might be interested
But 8 months to fix? Cmon Browning.

This should be a class action lawsuit so many problems, and these guns ain't cheap!

Gary

4/21/2018 12:09:04 pm

Sorry you are experiencing what so many others of us have. I am so pleased with the job that Northwest Hydroprint did on mine that I have been showing family and friends the results. It is disappointing that they are going out of business but as I said in a previous post, there has to be other hydroprint and hydrogrip businesses that do firearms. I selected the first website that came up after a quick net search and it had a picture of a firearm hydrpprinted. In addition, I have been looking at many new firearms from different manufacturers that have hydroprint and hydrogrip finishes and just purchased a CVA that has one and looking at a Kimber mountain rifle that has the same. Obviously the process works for many but Browning refuses to accept responsibility for their goof up. With respect to a law suit, check back a few posts. Tutorhelp has initiated one and is looking for claimants. Good Luck !

BOB link

4/25/2018 12:25:41 pm

This is an on going problem that Browning has known about. They are mearly seeking profits from big box store and don't care about the consumer. I have seen it first hand. They bend over backwards for all the big box stores and screw the little guy. Ever gotten a free hat or knife because you didn't like the service? These are just Chinese trinkets to keep people at bay. If your ordering 30-50 million in product a year do you really care if they person who paid $1500.00 for your product is unhappy? Guess what they don't!! Because the other big box store just wrote them a check for another 30-50 million too. Sure you can call and complain, there are people who will sit and listen. They will emphasis with you and do what they can. But your not one of the big guys with deep pockets! Keep that in mind. You want something to hand down to your grandkids? Something that will last? Something that can be repaired and not wear out. Buy and older firearm that has been used and people seek for its reliability!! Check forms, ask the older generation what were the "good guns". All these newer products are like everything else being made today. It simply disposable!! Firearms included! Take a look around the industry. How much plastic and aluminum is out there now. Where are the steel and wood firearms from the past? Oh yeah, there in the safe,closet or under the bed, because they work and we don't want to mess that up by using it or damage it in some way!!! Gone are the days of building a good product and making sure it will last. Instead it's become about how cheap we can make it and increase our profits, along with who will write the biggest check.

SoCalDavid

7/7/2018 12:41:10 pm

Browning BPS MODB with duratouch coating purchased in 2010...same as others here. Started feeling gummy a few seasons ago and didn't think much about it. Now it is all sticky and I don't feel comfortable handling it. I called browning and was told I could ship the whole thing in at my expense with a 8 to 9 month turn around time. I am looking for a local solution now...possible cerakote. This is really disappointing. No more synthetic stocks for me.

paul carlson

8/15/2018 11:44:36 am

I purchased a x bolt in 300 mag and my stock is very sticky to say the least. it appears browning does not intend to repair or fix the problem, the least they could do is offer a repair solution or recommend a replacement stock.this is very poor policy for a large company like this to not honor their product in this manner. If anyone has a solution please send a reply, it will be greatly appreciated

Paul Ramey

8/15/2018 12:48:01 pm

Hi Paul Carlson - Browning will replace the stock, but it takes 8 or 9 months. Also, they tell you to remove the bolt and clip before sending in. I would recommend INCLUDING them with your rifle. When I received X-Bolt after waiting 9 months, it would no longer hold four cartridges in the clip with one in the chamber. When I called and spoke with Browning they apologized and said they should have told me to include them, and that I would need to send it back in, which I haven’t done. Good luck.

Dan Mottern

10/22/2018 11:17:21 am

Just pulled my 2009 Abolt out of the safe for opener of deer season here in Georgia. It was starting to peel and was super sticky. Will try the rustoleum solution first and see what happens. Pretty bummed about this.

Bill Baker

11/6/2018 05:20:06 am

Have a 12 ga. And 10 ga. With the sticky problem. After reading all of the above text I think the best thing I can do is to try to get these two guns fixed and no matter what they sell or what they claim about their fire arms, never buy another product made by this company.

Roy

11/6/2018 09:12:23 am

I think everybody needs to realize how many guns this problem has affected. I know Browning has had at least 5 hydrographic companies take on these "redips" and they couldn't keep up with the demand, so they would tell Browning they're out.. . Browning is taking in the guns and then shipping them in large lots to the processors. I finally got all mine corrected but it took a long time.

You can always deal directly with a hydrographic processor and save the time but incur the cost.

john

2/11/2019 07:31:31 pm

sent 3 abolt stocks in 1 took 1 year different stock altogether 2 took 9 months 1 stock not stock i sent in i marked it 1 stock finish so hideous am selling gun majority of people i talked to have no buisness talking to customers no have super x 3 8 to 9 months maybe to get back clear finish looking like best option their customer service sucks

Steve O'

11/6/2018 09:15:08 am

Problems are supposed to be fixed through a class action lawsuit. More info should be forth coming. I too want my Gold Hunter fixed. I love my Brownings, just want them made right like I bought them

Steve O'

3/7/2019 03:14:29 am

https://duratouchsupport.browning.com/

Mike Prince

1/23/2019 12:17:57 pm

Just talked to Browning customer service after emailing them. I was given another technical support number to call (800-322-4626, Ext 2). After being transferred to another extension and holding for about 10 minutes, a nice gentleman said that they would send me a UPS label for free shipping back to Browning for repair. The maximum time to receive the gun back was 6 months.

Kevin Gause

1/31/2019 08:35:53 am

I got the same response, Mike. Thank goodness! My Maxus is so sticky that it is unusable!

Jim MacDonald

3/6/2019 06:57:43 pm

I just found out that the class action was settled. Not sure of the date.
I talked to Browning Service Department and they gave me this link to generate your own pre paid shipping label to return your firearm. My Browning BPS with Dura-Touch was like many so sticky I did not want to handle it, and it was even staining my clothing.
https://duratouchsupport.browning.com/
You can also read the settlement on this link.

Steve O'

3/7/2019 03:12:10 am

Yes use this link to get this process started. Don't forget to insure your guns for shipping

Steve O'

4/1/2019 10:59:42 pm

Browning stated to me they are self insured so you do not need to insure the gun returned to them as it is covered.

Jim MacDonald

4/2/2019 07:01:25 am

My BPS was returned a little over 3 weeks ago. It's in the Browning repair system awaiting a gunsmith to start working on it.
In the Browning repair system there are steps, and step 2 is where Browning would notify the customer of any service charges presumably before they proceed with the repair. My repair went one step beyond that so I believe Browning will not charge me anything.
I was hoping to have my BPS back for turkey season this May, but it looks doubtful.

Roy

4/2/2019 07:14:39 am

May ? I can't imagine that you would get it back in time for turkey season but perhaps. I've sent 4 guns in to have the stocks re-dipped and the quickest they got one done was 5 months.

They sit on guns until they get a bunch of them and then ship them too a 3rd party for the hydrographic dipping process. I know they have used at least 4 different contractors to do this so far and all of them have been so over whelmed with the volume of guns Browning has to do that they can't keep up.

Steve Parker

4/2/2019 09:04:06 am

I read on this site about removing the Dura-Touch coating with isopropyl rubbing alcohol. Finally I got so tired of the gummy feeling on my stock and I didn't want to send the whole firearm in to Browning or be without it for months that I finally decided to give it a try myself. So I sat down with rubbing alcohol, a dish towel and steel wool and went to work. The best way I found to remove the stuff was to liberally coat areas of the stock and then use my fingernail in a back and forth motion to scrape off the coating. Then once I got off all that I could that way I took some fine steel wool and soaked it in alcohol and proceeded to take the coating off down to the graphic layer. As long as you keep a good coat of alcohol on the stock, it won't scratch the graphic layer underneath the Dura-Touch. Watch the edges though as it went through the graphic layer in a couple of spots, but with the Mossy Oak pattern it just looks like part of the pattern, so no harm done. Once it was completely removed I washed it with dish soap and proceeded to spray Rustoleum Clear Coat on it. 5 hours after starting this process I had it stripped and clear coated and with the exception of no longer having the Dura-Touch coating it looks just like it did before, except a little glossier because of the clear coat even though I used the matt finish. So to anybody that is dealing with this crappy Dura-Touch stuff, my two cents would be to bite the bullet and remove it yourself and spray it with a $5 can of clear coat. Incidentally, Browning told me they would just put a clear coat on it so it probably looks just like it would have if I had sent it in to Browning and it only took 5 hours.

Carl

4/19/2019 12:42:08 pm

4/8/19
After waiting for almost a year, I got my replacement stock and forearm assembly for my Super X3 composite gun. I had been thinking about this since I was going to be using my gun for the upcoming turkey season and was going to call them. Glad I didn't have to make the call. Finally satisfied they got this resolved for me. Good luck to the rest of you.

Jim MacDonald

7/16/2019 01:15:22 pm

ell Roy you were right. It took 4 months 4 days from when Browning received my BPS shotgun. That said it arrived today, and looks great. I try to take car of my firearms, but I must say it looks like a brand-new BPS.

Roy

7/16/2019 02:08:42 pm

I have to say that's not too bad of a turnaround really. I have yet another Gold 10ga that needs to go back, so I better get it going so I have it for Goose season.

Glad to hear it looks good, maybe they finally have a good hydrographic processor.

Jim MacDonald

7/16/2019 05:08:50 pm

Roy just for info purposes you were also right that they hold onto them. I called about 4 weeks ago being curious about turnaround time. The service department told me that they wait until they have 40 to be done then send them out, when that 40 returns another 40 go out..

Jim MacDonald

11/21/2019 11:24:39 am

I keep getting E-mails indicating there are new posts, but I never see any ?

Tim Day link

11/26/2019 11:23:24 am

Contacted Browning October 1 2019 with serial number, they gave me shipping label. They have a web site that lets you track progress. Took about 7 weeks and rifle (300WSM) came back looking awesome! Browning keeps me as a customer.

Jim MacDOnald

11/26/2019 11:28:47 am

Tim Day I can read that your happy about the repair I was with mine. I will miss the Dura Touch feel, but glad the "stickiness" is gone.

carlos kanaan

3/4/2020 03:14:05 am

I purchased a black maxus stalker with a durotouch stock about 10 years ago and through the years, it just became stickier and stickier to a point where it is uncomfortable to hold the shotgun without gloves. I am now in the process of contacting browning regarding this common issue. Hope they help me out.....

David

3/24/2020 01:30:43 pm

Does anyone know what they are replacing a bolt stocks with

Leonard

4/18/2020 07:35:17 am

I sent in a Gold Hunter 3 1/2" and an A-bolt Ti. The did not replace the stocks at all. They were stripped and redone. The A-bolt took about a month and the shotgun took about 2 months. Both are very very nice looking work. The repair shop people were very nice. I am totally satisfied with my repair

Mike

2/9/2022 08:47:31 am

They replace with the current version of the synthetic stock. I asked them to ship the replacement stock to my home adress. Much quicker. I will take care of the bedding of barrel and installation myself. This if from Browning Canada's headquarter. Communication is soso but if you call them they usually get er done quicklym

bryant skinner

9/29/2020 03:48:08 pm

sent my browning maxus duck blind camo back for the sticky forearm & stock, ups delivered it back to me today.
great job! and looks like new, turn around time was less than 30 days and the folks at browning was like always, very professional and supportive....
Thank YOU folks at BROWNING!!!!

carlos kanaan

10/29/2020 10:34:26 am

I had the sticky stock problem and browning in quebec was very good to me. They replaced the stock for nothing. The new stock is obviously not duro touch anymore but my shotgun is brand new again and absolutely no sticky stock. Im very happy with browning...thankyou guys !

carlos kanaan

11/19/2020 01:26:22 am

Somebody by the name of Aaron sent me a note to ask me how long the whole process took from when I sent my MAXUS stalker to Browning and then received it back. Well, it was rather a slow process due to the plant dealing with the covid pandemic. For a "little" while there, I was a bit scared that I wasnt going to get my shotgun back for a long, long time, but all of a sudden, it arrived in the mail. I dont remember exactly how long the whole process took but it was somewhere around 2 months. The best thing for you to do is contact Browning first and ask questions. My shotgun was 10+ years old and they replaced the sticky stalk with no charge so I dont think you will have any problems unless they changed their policy. Let me know how things go for you.

Dan

5/29/2021 03:12:57 pm

I am curious if people followed Browning instructions how to clean the Dura Touch and not use bug spray. I have had mine for 8 seasons thru rain, snow, mud, blood, swamp water and you name it but never had one issue. Wipe down with microfiber cloth with water and absolutely NO oil on outside of gun.

carlos kanaan

5/29/2021 04:07:49 pm

I babied my shotgun. I didnt think anything of the sticky stock at the beginning, then I noticed through the years that it was getting stickier and stickier for no reason at all.. I really didnt know "what to do about the stickyness". It got to a point where I had to use gloves just to hold my shotgun! Then one day I was reading on the web that there was some kind of law suit happening in the USA regarding the durotouch stocks. So I contacted Browning Canada in Montreal to see if they could help me out with the issue. They were very nice to me and told me to send the shotgun to them. With no questions asked, they replaced the whole stock with a regular synthetic stock without the durotouch.coating for FREE! I was very happy with Browning and I once again love my Maxus Stalker shotgun !

Keith Gurganus

12/26/2021 02:23:25 pm

just took my A-5 with all that sticky stuff and tried Denatured Alcohol and cleaned it of, of my A-5 it work great!!

carlos kanaan

2/9/2022 11:50:08 am

The durtouch stock on my browning maxus stalker just got too sticky for no reason. When I heard about the lawsuit in the USA regarding the durotouch stock, I contacted Browning Canada in Quebec since I live in Canada. They told me to send the shotgun to them in which I did. They replaced my complete the excessively sticky durotouch stock with a regular plastic stock for free. Sure, the stock was not durotouch anymore, but I was happy with the regular plastic stock. I had zero problems with Browning assisting me with this matter.

Inside Out Outdoors

Browning's Dura Touch Coating - Problems Experienced

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